Our Shifting Process
Caravan Relocation Shifting Process
We are only a phone call away, so sit back and relax!
Our commitments at Caravan Relocation are supported by a straightforward, responsive, adaptable, inventive, and systematic approach. In order to reach the highest level of customer satisfaction, we tailor the entire relocation process to the customers’ wants and needs. Our joyful processes exceed our customers’ expectations.
The steps of the shifting process are well-defined, managed, and integrated, and they are also so simple to understand that even a layperson can see what is going on and how it will operate.
Domestic
We will easily deliver it to you because our domestic moving process is structured and systematic. You will see every step of the moving and packing procedure. A step-by-step breakdown of the procedure is typically involved, and it goes like this:
It's so easy to get in touch with us.
We have set up a very simple mechanism whereby you can contact us with simply a call or a click. Our countrywide-reach numbers, XXXXXX and XXXXXX, which also have good memory recall, have evolved into a quick and simple method for you. Our executive will accept your call and take down your information before passing it on to the appropriate officer, who will set a convenient date for your survey. In addition to calling, you can contact us by filling out an online form on our website.
Scheduling the survey day
On the day and time set according to your availability, a Field Officer will show up at your location. With all the necessary equipment at his disposal, our officer will be able to assess the things that need to be moved and determine the approximate cost of the relocation. He will conclude the moving contract and offer you an overview of its complexities upon request and with the customer’s consent. According to the established terms and circumstances, he will organize the entire moving process. Simple as that! Your job is done right here.
Booking Confirmation
After the booking has been confirmed, a quote is sent, followed by the finalization of the quote and the final confirmation.
Packing
The Packing Supervisor contacts you and makes a timely drop-off at your location for the flawless packing procedure. All of the strategies used, which only depend on the characteristics of the goods concerned, are taught to our packing crew. When packing fragile items, the crew uses many layers of protective packing. When wrapping electrical items, the chords are initially protected before the item is given more packing care. The procedure moves on to the next level if it is confirmed that all the paperwork is prepared and the payments have been made.
Your Shifting Assistance
Your personal moving assistance from our side will be there for you from the beginning to the completion of the delivery.
Transportation
After receiving a green light and completing the necessary payments, the transportation team immediately goes to work. The carriers are dispatched on schedule and arrive at the customer’s residence. The packed items are then all put onto these enormous carriers, and the shipment is then transported via predetermined means and routes. With the help of prompt communication and accurate understanding, the consignment is carried to the destination area well before time because this process is so fluid that not even a minute comes to a standstill.
Tracking and Help-Desk
Your “shifting helper” is in continual communication with the driver or the guard of the relevant vehicle, who organizes the shift. We also heavily rely on modern automated tracking technology in the form of the Vehicle Transporting System (VTS). By using these methods, our Helpline Desk can inform you of the delivery status as needed.
Destinations
It’s exciting to know that we can retain your HHG container for up to 24 hours without charging you anything and without requiring any transhipments. There is also a pre-dispatch agreement, which requires you to inform your moving assistance no later than 3 working hours in advance so that you can receive your things promptly at your new residence.
Customer Care
In the unlikely event that any difficulties are brought up by our customers, our Customer Care Department steps in and handles them all promptly, putting an end to the turmoil or inconvenience. Additionally, any claims for the losses or damages sustained are resolved in order of priority to preserve our relationship of trust with our clients. We hereby urge our esteemed clients to disclose accurate goods values.
International
The steps of the shifting process are well defined, well-controlled, and well-integrated in the international process, and they are also so simple to understand that even a layperson can get a sense of what and how it will operate. Typically, it entails a step-by-step division of the complete process, as seen below:
Enquiry from customer
Our worldwide relocation approach is simple, easy to comprehend and follow, and we have made it simple to contact us via an enquiry form on our website. Your inquiry will be received by our executive, who will take down all of the information relating to the volume of cargo, destination specifics, city and zip code to which you are moving, and mode of shipment you like.
Quotation Provided by us
We will provide you with a moving quote once we have confirmed all the information we need from you based on your inquiry. Once we have accepted the quote and you have received it, we will confirm your packing day, date, and hour to make the following step simpler for both of us.
Packing
You will receive appropriate packaging assistance from our packing supervisor without suffering any damage. Depending on the nature, size, shape, and other characteristics of the items, our crew is skilled and adept at handling a variety of goods. Our supervisor simultaneously gathers all the paperwork, including copies of your passport, visa, and airline ticket, as well as the Baggage Declaration Form (7 copies), Custom Papers (2 copies), and other documents specific to your destination country.
Shipping to Warehouse
The following step involves moving all of your packaging materials to our warehouse or origin port. Your items are absolutely safe in our warehouses, which are clean, hygienic, and pest-free, thanks to our round-the-clock CCTV monitoring. Your documents are also given to the appropriate parties for customs clearance, container stuffing, fumigation, and ISPM wood stamping. Import Security Filing (ISF) is completed specifically for U.S. shipments three days prior to the shipment’s sailing.
Tracking of your consignment
To ensure that nothing goes wrong while your shipment is travelling to its destination, shipment tracking is done side by side.
Formalities at the destination place
When your shipment arrives safely at the port of your destination, it is later taken for customs clearance so that it can be delivered to you without incident.
Safe Delivery
The part of the moving procedure that gives you the greatest joy is when your belongings are delivered to your home in a secure manner. You immediately feel at ease when you notice that your priceless possessions are in front of you undamaged.
Unpacking
Our team is not only there to help you pack, but they are also excellent at unpacking and clearing out all the extra junk from your shipment. Therefore, as it will be carried out under your supervision, you need not worry about this element.
